📌 Quick Answer
- Direct deposit is updated through Able / the Talent Platform — not in ADP.
- Changes submitted after the payroll cutoff apply to the next paycheck.
- Always double-check your routing and account numbers before submitting.
🏦 How to Update Your Direct Deposit
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Step 2
Select Update My Information
Find this option in the left-hand menu after logging in.
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Step 3
Choose the Direct Deposit Form
Under Self Service Options, select the direct deposit form.
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Step 4
Submit Your Order
Click Submit Self-Service Order and complete the form.
Before you submit: Double-check your routing number and account number. Errors can delay your pay and typically cannot be reversed mid-payroll.
Processing time: Most updates are processed within 1–2 business days. Changes after the payroll cutoff apply to the following paycheck. Your update flows into ADP automatically.
Splitting Pay Between Multiple Accounts
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To split your direct deposit between two or more bank accounts, submit the Multi-Account Direct Deposit form in Able instead of the standard form.
- You can split by percentage or fixed dollar amount.
- This cannot be done directly in ADP.
- If you don't see this option in Able, contact your recruiter or the Eight Eleven support team.
❗ Common Issues
Incorrect Routing or Account Number
Always verify before submitting. Changes typically cannot be reversed mid-payroll.
Change Submitted After Payroll Cutoff
The update will apply to the next paycheck, not the current one.
Bank Rejected the Deposit
Confirm your account details with your bank first, then contact Eight Eleven support if the issue continues.
🙋 When to Contact Support
Reach out if your deposit didn't process, a change wasn't reflected, or you can't access Able.
Get Support →
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